Orchid eCommerce™
Grow Faster with eCommerce and Marketplace Tools Built for Firearm Retailers
Orchid eCommerce is built exclusively for FFLs, giving you everything you need to sell firearms, ammo, and accessories online — without the compliance headaches. From real-time inventory sync and age-restricted checkout to direct integrations with GunBroker.com, Guns.com, and your POS, we help you reach more customers, process orders faster, and stay fully aligned with ATF regulations.
Don’t charge by volume or orders
Competes with Magento, Big Commerce and WooCommerce
Years in Business
FFLs Served
FFL Software Users
Software Integrations
Google Reviews
We can’t say enough about how helpful Toni has been throughout our compliance and licensing process. Her knowledge, professionalism, and responsiveness were beyond helpful — she went above and beyond to ensure we had clear guidance every step of the way. Orchid Advisors continues to be a trusted partner for our business, and Toni is a standout example of the quality support they deliver. Highly recommended.
Ethan did a great job training and helping me get set up with their POS. Their system seems great for tech averse people like myself.
As a new FFL Orchid has been a huge help to me and my business. amazing staff, great training, and very helpful. I'm using a few products Orchid right now and intend on fully integrating with them soon. Thank you Orchid
Very good training to prepare you to go live with this great compliance software.
We have been with Orchid for about a year and Toni has been an absolute game changer in the growth of our business. The POS software is complex and does far more than we could possibly master without her help. It can seem overwhelming, but every time I've needed any help, training, or guidance Toni has been right there to walk us through it. Any time we have needed anything from any department they have always responded quickly, which is very important when running a small retail shop. They are very receptive to feedback and this software gets better with every update. It's good to know that as my company grows, I have a team like this with her on my side. Thanks a million!!
Man where do I start? Nine years of using a pos system that was designed for restaurants was brutal. But we had “made” it work However all paperwork was still “PAPER” work. I had put off making the swap to eforms and a proper FFL based pos system long enough. From initially talking to Brandy. To signing up and working with Toni was absolutely perfect. Consider yourself lucky if Toni is your onboarding contact. She’s the best. My team and I really enjoyed the time with her as she brought us on board. The system is honestly intimidating from the surface. However her guidance and a lil digging in and we were completely transitioned in about two weeks. We even elected to hand inventory and hand out every item in our store in the system over handing files from the old pos system and wow there was some discrepancies and I am glad we chose the “harder” way. My time with Toni has ended and we just finished our third day of business as an Orchid backed store. Now we are opting for the full e-commerce store experience and I have no doubt it’ll go smoothly as well. Also we went with their fantastic card system and Jeremy made that a breeze. I truly think having orchid is going to improve my bottom line at my store and be worth every penny we spent. I need to add that I sat thru presentations from four of orchids competitors and I knew within minutes none compared to what orchid offered and the cost involved If you are ready to go from a small guy style store to growing into the big dog in your area. Join orchid today !!
As a firearms retailer with over three decades of experience, I've seen my share of POS systems. Orchid, however, stands head and shoulders above the rest. Initially, the shift from our trusty (and messy!) paper-based system to a digital platform felt daunting, but the Orchid team's exceptional customer service made the transition incredibly smooth. Their patience and willingness to answer my questions – and believe me, I had plenty – was greatly appreciated. The software itself is remarkably user-friendly; training both my long-term employees and new hires was a breeze. The intuitive interface means even those less tech-savvy can quickly master the system. After meticulously reviewing hundreds of transactions, I'm completely confident in Orchid's accuracy and reliability. It's truly an all-in-one solution that streamlines every aspect of our business, from inventory management to background checks. The comprehensive reporting features provide invaluable insights into sales trends and customer behavior. Overall, Orchid has not only modernized our operations but also significantly improved efficiency and accuracy. I wholeheartedly recommend Orchid to any firearms retailer looking to upgrade their POS system – it's a game-changer!
Took a bit to get a hold of them but after I got through Travis was very helpful even though I'm one of the little guys in this business.
What makes Orchid different?
One-Stop-Shop
Orchid POS™ natively integrates with bound book / 4473, ecommerce, digital storage and more with no 3rd party integrations required
Ensure ATF Compliance
Comply with the laws and regulations governing the sale of firearms, which can be complex and constantly evolving
Inventory Management
Manage inventory by tracking sales and monitoring stock levels to ensure that you always the right products in stock
Enhanced Customer Experience
With features such as customer membership levels and FFL shipping options, you can enhance the overall customer experience and lead to increased sales
FFL Expert Premier Support
Orchid’s FFL experts offer premier support to help with all of your software and compliance questions
Inventory Management
Drive sales with online events, class reservations, training and bookings
Attract More Buyers with a Modern Website and Firearm-Ready eCommerce Platform
- Easily customize your site with flexible templates and a user-friendly website builder
- Get premium design power with advanced customization tools — built to rival Magento and BigCommerce, but tailored for firearm retail
- Sell everything online — in-store inventory, live vendor feeds, classes, rentals, and event reservations
- Offer a distraction-free shopping experience with no third-party ads and built-in FFL geo-locator at checkout
- Support B2B transactions with FFL-to-FFL and FFL-to-Government sales workflows
- Deliver a seamless mobile experience with fully responsive design optimized for browsing and buying on any device
Advanced Inventory Management Delivers a Rich, Endless Shopping Experience
- Showcase your products beautifully with high-resolution images, detailed descriptions, and custom attributes
- Let customers choose the right fit with variants for colors, sizes, styles, and configurations
- Maximize margins automatically by streaming in-store and vendor inventory with live pricing and drop ship support
- List new, used, and consignment items seamlessly across your site
- Fulfill orders intelligently using Orchid’s decision engine to prioritize by vendor preference, availability, or profit margi
Engage New Customers and Drive Repeat Sales with Built-In Marketing Tools
- Boost visibility and traffic with automated and customizable SEO for every page and product
- Connect your storefront to Google via integrated Google Analytics and Google Merchant Center
- Grow your audience with newsletter signups, contact forms, and targeted email campaigns
- Let customers personalize their experience with site accounts, wishlists, and real-time order tracking
- Reward loyalty automatically with tiered membership pricing and customer-specific discounts
Minimize Cart Abandonment with Flexible, Firearm-Friendly Payment Options
- Power your checkout with Orchid Pay — a 2A-compliant payment solution built for firearm eCommerce
- Offer multiple payment methods including credit cards, purchase orders, click-to-pay links, and stored cards for returning customers
- Protect your margins with optional surcharge programs in compliant states
- Accept gift cards, apply coupon codes, and create sitewide promotions or product-specific discounts
Expand Selling Opportunities with Seamless Marketplace and Tool Integrations
- List products effortlessly on GunBroker.com, Guns.com, and GunStores.com
- Simplify tax compliance with real-time calculations powered by Avalara
- Reduce shipping costs and provide tracking updates through ShipStation integration
- Automate marketing and outreach using our open CRM API with Zapier, SendGrid, Constant Contact, and Twilio
