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Case Study: Suppressor Manufacturer Protects Ecommerce with Firearm-Friendly Payment Processing

Written by Orchid

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December 21, 2022

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White text atop grey background next to photo of SilencerCo Hybrid 46M suppressor and handgun ammunition
Client: SilencerCo
Location: West Valley City, UT
Website: silencerco.com
Client Since: 2020

Services:

  • Orchid Pay™
  • Manufacturing Enterprise Plan
  • ATF/Export Compliance Services

Founded in a Utah garage in 2008, SilencerCo has since become one of the nation’s leading designers and manufacturers of firearm suppressors. Headquartered in West Valley City, the company first launched with the rimfire Sparrow 22 but now boasts an extensive lineup of pistol, rifle and shotgun suppressors – plus the integrally suppressed Maxim 9 handgun – to serve the needs of every hunter, shooter and Second Amendment lover.

To better serve those needs, SilencerCo also offers suppressor parts, accessories, tools, and branded merchandise and apparel through its online store at silencerco.com/shop. However, despite not selling regulated firearms on its ecommerce store, SilencerCo’s credit card payment processor, Worldpay, suddenly shut down their service.

Prompted by Worldpay’s prohibition on “military weapons, firearms and ammunition” merchant categories, the shutdown was ultimately reversed, but the damage had been done. Not wanting to risk a permanent shutdown, SilencerCo turned to Orchid.

“We’ve been using Orchid ATF and export compliance services for years and knew we could trust Orchid’s expertise and commitment to the industry,” said SilencerCo CFO, Lance Evenson. “The team was quick to set us up with new Orchid Pay™ merchant accounts, which allowed us to easily make the transition to firearm-friendly payment processing without any customer interruption.”

Screenshot of SilencerCo ecommerce webstore

For many ecommerce FFLs, an interruption or loss of financial services would be crippling. Yet too many are still using payment processors – like PayPal, GoDaddy payments, Square and Stripe – that put their business at unnecessary risk without even knowing it.

“Many financial institutions have taken a hard stance on firearms, but you never think it will happen to you,” continued Evenson. “Now that SilencerCo is protected by Orchid Pay™, we never have to about worry about paying money or losing business to a company that doesn’t support the values of our company or our customers.”

Orchid Pay™ offers low interchange-plus pricing and a price lock guarantee so businesses keep more of what they earn and can pass savings onto consumers. Combined with next-day funding and versatile swipe, dip, tap, and contactless payment card devices, it’s no wonder Orchid Pay™ is a leading merchant solution for FFLs – like Taurus and SilencerCo.

FFL Payment Processing

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