team orchid

An NSSF Preferred Vendor and Leaders in FFL Technology, Payments and Firearms Compliance

For over 10 years we’ve been helping the shooting sports industry profitably manufacture, distribute and sell firearms with great efficiency and the utmost compliance.

Orchid’s FFL experts are industry leaders and ready to assist you.

Meet Our Leadership and Subject Matter Experts

Jon Rydberg

Chief Executive Officer

Formerly: Smith & Wesson, Retail Technology Group (RTG / AXIS), Gearfire Payments, Ernst & Young, Protiviti, Ticket Network and United Technologies Corporation

Jon Rydberg has served as Co-founder and Chief Executive Officer of Orchid LLC holdings since September 2012. For a portion of this time, he also served as CEO and a financier of the Retail Technology Group.

Michelle Rydberg

Chief Operating Officer

Formerly: Retail Technology Group, Gearfire Payments, Gearfire, Disney / ESPN, Latham & Watkins, Bank of America, and Cigna Financial Services

Sample FFL Customers: Primary Arms, CZ-USA, Smith & Wesson, EZ-Pawn, Sportsman’s Finest, Frontier Justice, Bi-Mart, and Remington, Big Rock Sports, SilencerCo, Henry Repeating Arms, LL Bean, Gander Mountain and many others.

Michelle has over 20 years of experience in finance, accounting and technology. Previously, Michelle served as the Chief Marketing Officer of the Retail Technology Group , Outdoor Payment Solutions (DBA Gearfire Payments) and Gearfire LLC. Michelle is also the country’s foremost expert at performing software-driven ATF

Attorney Philip Milks

Senior Vice President of Regulatory Services

Formerly: Remington Outdoor Company LLC, National Shooting Sports Foundation (NSSF)

Sample FFL Customers: Brownell’s, Smith & Wesson, Weatherby, Daniel Defense, Trufire Range / Centennial Gun Club, Rock Island Auction, Sportsman’s Guide, Traditions Firearms, Savage Arms, KG Made, Geissele, CZ-USA, FN America and hundreds of others.

Phil is an attorney and was formerly employed by the National Shooting Sports Foundation (NSSF) and Remington Outdoor Company (ROC). While at Remington, Phil served his executive peers as the leader of ROC’s corporate compliance function, which included ATF, Import, and Export (ITAR and EAR). Phil played a key role in advising ROC and its subcontract manufacturers in the development of ammunition, suppressors, polymer pistols, modern sporting rifles and…

Leland Nichols

Chief Strategy and Business Development Officer

Formerly: Smith & Wesson, Remington Arms Company, Shadow Systems, USA Shooting, Rinnai, Airhead Sports Group, Aqua-Leisure Recreation, LLC, Black & Decker, The Stanley Works, Kohler

Sample FFL Customers: Smith & Wesson, Remington Outdoor Company, Bushmaster Firearms, DPMS, Para Ordnance, Barnes Bullets, Magpul Industries Corp., Mec-Gar, Walther Arms, Shadow Systems, Advanced Armament, Baron Engraving, Barrett Firearms, Davidson’s, Lipsey’s, Sports South, Iron Valley Supply, Camfour, Big Rock Sports, RSR Group, Zanders, Armchar Wholesale, Bill Hick’s, Chattanooga Shooting Suppliers, Gunarama Wholesale, North Sylva Company, Shoot Straight, Vance’s Outdoors, H&H Gun Range, Sports World, Hoffman’s, Dunham’s, Duncan’s Outdoor Shop, Adventure Outdoors, Larry’s Pistol & Pawn, Black Wing Shooting Center, Franklin’s Gun Shop, Kittery Trading Post, Bass Pro Shops / Cabela’s, Gander Outdoors, Sportsman’s Warehouse, Academy Sports + Outdoors, Silver Bullet Firearms and many more.

Jason Knowles

Director of Export Services

Formerly: United States Air Force, U.S. State Department, DDTC

Sample FFL Customers: ColtTXAT, CZ-USA, Leapers, Kimber, Profense, Norma PrecisionLMT DefenseBrownell’s and many others

As a former DDTC Senior Defense Trade Control Analyst, a U.S. Air Force retired combat veteran, and a U.S. Export Control and Compliance consultant across multiple industries, Jason brings an uncommon depth of ITAR and EAR understanding, awareness of related U.S. government processing, military applications, and an ability to span, connect, and implement strategy to task and back across business activities related to U.S. regulatory export control and compliance.

Tim Duffy

Principal, Export Services

Formerly: U.S. Army, U.S. State Department, DDTC

Sample FFL Customers: ColtTXAT, CZ-USA, Leapers, Kimber, Profense, Norma PrecisionLMT DefenseBrownell’s and many others

Prior to joining Orchid, Tim served at the Department of State’s Directorate of Defense Trade Controls (DDTC) Licensing office as the GS-15 Division Chief for the Space, Missile and Sensor Division, specializing primarily in oversight of licensing and agreement for U.S. Munitions Categories IV, V, XII. In this role, he created office practices for adjudication, trained newly assigned officers and directed the activities of seven Licensing Officers in the issuance of ITAR licenses for export and import of Defense Articles, as well as providing general assistance to the defense trade industry. Most notably, Tim contributed to the newly-published DDTC

Jeremy Crick

Chief Revenue Officer, Orchid PayTM

Formerly: Iron Triangle Payment Systems, National Processing Company

Formerly: SilencerCo, Taurus, Pinnacle Sports, Recoil Gunworks, Chandler Tactical, Ares State Armory, SS Outfitters, YHM and many others

Sample FFL Customers: ColtTXAT, CZ-USA, Leapers, Kimber, Profense, Norma PrecisionLMT DefenseBrownell’s and many others

Jeremy has over 10 years of experience where he has worked with some of the largest payment processing providers in the county. He began his payments career at Iron Triangle Payment Systems (ITPS) followed by the National Processing Company. Jeremy has held various positions from Sales to Management in electronic payments and has worked with a number of firearm merchants including retail, eCommerce and manufacturing FFLs. Jeremy has successfully negotiated or renegotiated merchant processing rates and terms and conditions for thousands…

Chris Ziegler

Chief Revenue Officer, Orchid PayTM

Formerly: TSYS, WorldPay

Chris’ payments career began in 2003 when she joined Total Merchant Services. In 2009, she built a product suite supporting small and medium sized businesses. In 2013, Chris joined TSYS as the Director of Product, where she oversaw product strategy for all merchant facing products including security solutions, tablet and e-commerce solutions, terminal offerings. After her promotion to Vice President of Product in 2017, Chris focused on building and executing a strategy to create TSYS’ proprietary omni-commerce platform, obtain P2E validation, and launch the extraordinarily successful Vital product suite.
After seven years with TSYS, she joined WorldPay to lead the sales effectiveness team.

Get to Know Orchid

35,000

4473 Processed Per Month

70%

of US Firearms Made by Our Clients

1 Billion+

A&D transactions to-date

$1 Billion

Firearm inventory exported

3

US Gun Friendly Merchant Processing Banks

Experts

in NetSuite, Epicore, Sage, SAP, Fishbowl, more
wHY uS

Trusted

Partnered with all four industry trade associations

Served over 3,000 FFLs across the supply chain

Chosen to sit on the ASA Board of Directors

Trusted by industry, FBI and ATF for education

Orchid’s clients manufacture 80% of all U.S. firearms

wHY uS

Impactful

Managed well over 100 million eBound Book records

Saved many FFLs / business owners from losing their license

Delivered over 3,000 courses on FFL education

Imported / exported over 50 million firearms and firearm parts

Imported / exported over 50 million firearms and firearm parts

wHY uS

Innovative

Founders of the Firearms Industry Conference

Created the industry’s first ATF-approved “Digital e4473 Storage”

Created the first comprehensive online shooting industry university

Developed the first API and UPC-based state compliance app

Designed a leading eCommerce application

wHY uS

Accomplished

Awarded Connecticut Top Tech Company to Watch

Awarded CIO Applications Top Risk Management Software

Selected as the only eBound app in NSSF’s Retail program

CEO awarded Top 10 Retail POS Software Leader

Chosen to present at SHOT Show, NASGW, Hunting Retailer and other shooting industry events

Learn more and schedule a demo

Contact us with any questions or if you would like to schedule a product demo.