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Support Tickets, Software FAQ and Urgent Phone Line
If You Need Immediate Support Contact (855) 672-4430

FFLBizHUB

ATF Compliance Meets ATF Software Support

The electronic Bound Book, ATF eForms and other software are the only ATF applications built and managed by an ATF compliance consulting firm.  So, how does that benefit an FFL / SOT holder?

Our extensive experience in firearms compliance means that we offer far more than a “software installation” – we provide a “regulated migration experience.” It’s not uncommon for an FFL / SOT to upgrade their bound book only to be less compliant than before. We are passionate about solving that problem. If you aren’t more comfortable with your ATF compliance by the time we’re done, then we won’t be happy either.

In conjunction with the sale of an electronic Bound Book and ATF eForms, customer are provided the option to purchase one of many migration packages that have been deeply discounted.  More information about these services can be found on our ‘Service Upgrades and Free Bonus Software‘ page.

  • Historical Bound Book Audit
  • FFL / SOT Assistance + Bound Book Audit
  • On-Site ATF Mock Inspection
  • Custom Remote Training 
  • On-Site Training and SOP Deployment

Software Ticket System and Frequently Asked Questions
If You Need Immediate Support Contact (855) 672-4430

No! You don’t need to install anything. Our software is based in the cloud (that simply means on the web). It is ATF Ruling 2016-1 compliant and can be accessed from almost any device.

Windows

  • Microsoft Internet Explorer, version 11 or later (32-bit version only).
  • Google Chrome – This browser automatically keeps itself updated.
  • Mozilla Firefox – This browser automatically keeps itself updated.
    Note: We block anything older than 2 releases past.

Mac

  • Safari for Mac version 6.1 or later.
  • Google Chrome – This browser automatically keeps itself updated.
  • Mozilla Firefox – This browser automatically keeps itself updated.
    Note: To preview and print forms, you also need the Firefox PDF Plugin.

Minimum System Requirements

  • A computer with a supported web browser installed (see below). We recommend:
    • PC: Intel Core i3 or a comparable processor with 2GB of RAM (4GB+ recommended) running Windows 7 or later.
    • Mac: Running OS X 10.11 or later.
    • We do not support the Linux operating system, including Ubuntu or Fedora.
  • A Internet connection 1.5Mbps or higher. 3Mbps+ connection recommended
  • 1366 x 768 minimum screen resolution.
  • For Windows users: Adobe Reader 11.0 or higher is required for printing forms (this is a free download https://get.adobe.com/reader/).
  • For printing forms, a laser or inkjet printer is required.

Recommended System Requirements

  • A computer with the latest version of modern web browser installed (Chrome, Firefox, Safari, IE Edge). We recommend:
    • PC: Intel Core i5 or comparable processor with 4GB of RAM running Windows 7 or later.
    • Mac: Running OS X 10.13 or later.
    • We do not support the Linux operating system, including Ubuntu or Fedora.
  • A Internet connection (3Mbps or higher).
  • 1440 x 900 screen resolution or higher.
  • For Windows users: Adobe Reader 11.0 or higher is required for printing forms (this is a free download https://get.adobe.com/reader/).
  • For printing forms, a laser or inkjet printer is required.

The wonderful thing about a web-based / cloud system is that you don’t have to install anything. And, if the regulations change, we can make those updates centrally for no additional fee. You’ll be notified in advance of any material changes and we’ll hold a webinar on the impact to you!

Yes!  Our software is fully compliant with ATF regulations – specifically Ruling 2016-1 – which specifies the requirements for using an electronic bound book.  Additionally, we are compliant with the latest Rulings 2016-2 and 2016-3.

Yes, we will help you convert your files! Depending on the size of your FFL, some conversions may require a little extra time, but the process is generally easy and quite painless. Provided that you can output your old A&D book from an existing system into an approved format, we can take care of the upload.

Our first releases of an electronic Bound Book and eForms application were built directly into retail POS and manufacturing ERP. In short – this is our expertise!  If you want to integrate our electronic Bound Book with your POS / ERP, we can do that with an API.

Your regulated data is stored in an ITAR-rated AWS cloud. These are the same servers used by major organizations and government bodies who need to protect sensitive information. Additionally, we back up data throughout the day.

What About Training?
Our software training is provided in a variety of methods depending on your need an the complexity of your environment. For example, a startup FFL with two employees may want a different level of training than a mega-FFL, or, the focus of the training might be different. For that reason, our training has been made available in a number of formats.

  1. All FFLBizHub software applications come with step-by-step, graphically user manuals.
  2. We’ve created online video tutorials that walk you through key features of our software applications.
  3. Directly along-side each application you’ll also find online training videos related to the actual regulations! That’s unique and not provided by other software companies.
  4. During your deployment, we’ll walk you through the application to ensure you know all of its key features.
  5. Optional, on-site training is offered for those who want a little something extra!

Enjoy 6 of Over 100 Sample Online Training Videos
Available in the FFLBizHub ‘ATF Compliance Tools & Training‘ Package

FFL License Types

NFA Form 3 Overview

ATF eA&D Record Overview

Correcting Form 4473 Errors

NFA Form 4 Overview

Form 4473 Overview